Our Service Department Strives for 5 Star Service on Every Vehicle

The Service Department here at Hilbish Ford always makes sure our customers get 5 star service when they bring in their vehicles for service. We know your time is valuable, so we make sure the wait time is as short as possible to get you back on the road!

Service representatives like Terri are here to take you through your service experience here at Hilbish Ford and make sure you get everything you need for a reasonable price. Visit our service department page on our website for more information about how we can keep your vehicle running strong.

See what our customers have to say about their recent experiences in our service department.

June 3, 2015
I had phoned ahead and spoke with a service representative and told him that I had a check engine code and what it was and ask if he could do the PCM update for a 97'.... Charlie was very helpful and knowledgeable in doing the software update the car need that would no longer give me problems having my car inspected... Saving me a lot of money so that I didn't have to replace the part!!!

June 1, 2015, Brett M.
Great and Friendly service. Quote and final bill were the same. Would definitely go again.

May 27, 2015
My nine year old Ford Explorer just turned 90,000 miles when I took it to Hilbish Ford for service. The staff helped me right away, explaining what was needed, then called when it was ready. When I arrived, was greeted and the bill reviewed. And the cost was way less than I expected, saving me hundreds. Overall experience was excellent!

May 24, 2015, Jerome D. from Concord, NC
Always a great experience with the service department. Terri is always very accommodating and goes out of her way to help me when I bring my truck in for service.

May 24, 2015, Kenneth R.
The service people there are really nice and do good work and that is why we take our vehicles there for service. They are dependable people. We recommend Hilbish to our friends and family.

May 20, 2015, Virginia M. from Kannapolis, NC
Your staff is so helpful kind and considerate! I wouldn't dream of taking my Freestar anywhere else! It's soon to be 12 years old and knock on wood, you've kept it running like a charm! Just over 50,000 miles I plan to have it a lot longer!

May 20, 2015, Thomas H.
Your service department was courteous, fast and efficient. We had The Works (using full synthetic oil) and my wife's Mustang inspected. We thought we may of had an issue with the Mustang but the service tech thru our service adviser informed us is was nothing to worry about at this time. I like the honesty of the service tech and the service adviser as we had to accept their opinion on the issue we thought we had. Thanks...