Thursday, December 29, 2016

How does tire pressure work and how does it affect my drive?

Tire pressure is the measure of air in your tires. Learn how it works and why maintaining it is one of the most important vehicle safety measures you can take.

1. How does it work?

Air molecules within the tire moving around 1,000 miles per hour push outward, creating tension and inflating your tire.

2. How does it affect my driving?

Correct tire pressure helps ensure proper stability and braking, allowing for a safe, comfortable and fuel-optimized ride.

3. What happens if my tire is underinflated?

An underinflated tire will put undue wear on the shoulders of the tread, leading to poor driving performance, decreased road grip and an increased chance of hydroplaning.

4. How is it measured?

If your vehicle has it, your Tire Pressure Monitoring System (TPMS) will monitor your tire pressure and let you know if any of your tires are significantly underinflated. If not, use a tire pressure gauge and air pump to check to see if it matches your vehicle tire label on the B-pillar or driver’s door.

5. How often should I check my tire pressure?

On average, tires lose around 1 psi of pressure a month, and lose an additional 1 psi for every 10-degree drop in outside temperature. You should check your pressure before long trips or after particularly strenuous drives.


Need to bring your vehicle in for service?  Contact the Service Department at Hilbish Ford today at 877-843-6193 or visit our website at www.hilbishford.com.


Wednesday, December 14, 2016

Mike Huffman is Hilbish Ford Teacher of the Month for December 2016

Congratulations to Mike Huffman, the Hilbish Ford Teacher of the Month for December 2016!

Kannapolis City Schools recognized Mike earlier this month for his outstanding work as the Wonders Welding Teacher at A.L. Brown High School.

Mike is a hands-on teacher that takes pride in his students and encourages them to do their best. He was recently nominated by three of his welding students who said that Mike has helped them in so many ways. One student said, “[Mr. Huffman] has not only improved me as a student, but as a person. There are not many teachers you can ask very personal questions to, but he is always there willing to help.”

Mike’s students appreciate the way he takes time to work with them one-on-one to help them master welding skills. His students feel that Mike deserves more than one award and describe him as a humble person. One student asked Mike if he would like to win an award one day and he replied, “I don’t need an award. The best thing for me is getting a call in five years saying that you have a welding job making more money than me.”

We are extremely proud of Mike for his outstanding work at A.L. Brown High School.  Mike was recognized at the December 2016 Kannapolis Board of Education meeting.  He received a plaque and a $300 award from Hilbish Ford.

Click here to nominate an outstanding teacher for the Hilbish Ford Teacher of the Month Award.

Tuesday, December 13, 2016

Which Tires Should I Get For Winter?



 Prepare your Ford for your upcoming holiday travels and winter with these simple tire-buying tips:

1. How can I get my car ready for winter weather conditions?
There are all-terrain tires that offer improved traction in various conditions. Winter tires are designed with rubber compounds that deliver optimal safety and control in cold-weather conditions and wet-weather tires have treads that channel water away from under the tire.

2. If I already have all-season tires, do I really need winter tires?
If you live somewhere with a relatively mild climate, then all-season tires should work just fine. But if you live closer to the Snow Belt or if your all-season tires have some wear on them, then you could be put at risk.

3. Should I get the same type of tires my vehicle came with?
Ford original tires are designed to make the most of your vehicle’s performance, so it’s generally a good idea to stick with them. However, there are times when your driving conditions might require options better suited to your specific needs. The service technicians at your local Ford Dealer Service Center can help you troubleshoot.

4. Do different tires last longer?
All-season and touring tires generally have longer tread lives than performance tires. Other factors, such as vehicle type and driving tendencies (driving hard will often cause tires to deteriorate faster), also play a role in their life span.

5. Will I get a better ride out of some tires than others?
That depends on what you’re looking for. Certain types of tires, such as all-season and touring, are designed for comfort and stability, while performance tires provide higher-speed capability.

Don't take any risks this holiday and winter season.  If your car or truck is in need of new tires, get them before your holiday travels.  Click here to see Hilbish Ford's tires.

Wednesday, December 7, 2016

Car Heater Not Working?

Try these easy steps to pinpoint the problem—and stop the chill.

Is your car heater not working, and you’re worried about freezing solid when winter arrives?  Well, here are some car maintenance tips to guide you on what to troubleshoot—and when to take your vehicle in for service.

Check your blower motor (fan).
Start here when troubleshooting heater issues. The fan controls the speed at which the warm air comes out. If your fan isn’t blowing any air, have your technician check it out. If the fan comes on but the flow isn’t strong enough—or if the air isn’t warm enough—follow the rest of this checklist.

Replace the cabin air filter.
Check your owner's manual to see if your vehicle is equipped with a cabin air filter and, if so, where it’s located. When this filter is clogged with dirt, dust, bugs or other debris, you’ll experience a decrease in airflow through the vents. You may be able to replace this filter yourself—or you can have it checked and replaced (if necessary) as part of The Works™ package.

Clear the air intake.
Do you park your vehicle under trees? Your heater can be affected when leaves—or snow or other debris—block the air intake, which is the vented area between the hood and windshield on the outside of your vehicle. Remove any obstructions. If the air intake is clear and the blower is running but you still aren’t getting enough air volume, the problem probably lies elsewhere—keep reading.

Check your vents for vacuum system leaks.
Your vehicle’s vacuum/electrical system directs air to the feet, vents or defroster. It also mixes hot and cold air to give you the desired cabin air temperature. Check each of the vents to make sure air comes out as intended. If not, you may have a vacuum leak. Older vehicles, especially, can develop vacuum leaks that can cause heater problems. Take your vehicle to a trained technician to inspect and fix this issue.

Check your coolant system.
If your heater isn’t working and the coolant level is abnormally low—i.e., below the minimum line marked on the coolant reservoir tank—it’s time to have the coolant system examined for leaks. Quick automotive lesson here: Your engine produces heat, which is transferred to the engine coolant. The coolant then travels, via hoses, to the heater core. The blower motor sends air across the heater core, and the resulting warm air moves through the vents to your car’s interior. To make this system work, you must have both the proper water/coolant level and a working thermostat. If your coolant isn’t leaking, your technician may need to check your thermostat. When it’s stuck in the “open” position, the coolant won’t get hot and your heater won’t function properly.

Now that you’ve located the problem, you’re well on your way to warmth this winter!


Source: My Ford Magazine

Tuesday, November 15, 2016

KCS Teacher Courtney Jenkins Receives Hilbish Ford Teacher of the Month Award

Courtney Jenkins is an encouraging and passionate science teacher at Kannapolis Middle School and the Hilbish Ford Teacher of the Month for November.

Courtney makes her class interesting and exciting so students enjoy learning. One of her current seventh grade students gave her high praise: “The best part of Mrs. Jenkins teaching is that she really likes science! We learn a lot. She answers my questions, and she really makes it interesting.” This has made the student’s transition to middle school much easier. The student's mom commended Courtney for the way she greeted her son in such a welcoming way from their first meeting at open house. The student was immediately comfortable and felt confident coming to middle school on the first day.

Courtney is always there to make sure her students have a safe and caring learning environment, and she takes time to address any concerns they have. She also communicates well with parents, which creates a support team that helps her students learn and grow.

Congratulations Courtney and thank you for going above and beyond for our children. Hilbish Ford proudly sponsors Kannapolis City Schools' teacher recognition program. Each month, a nominated teacher receives $300 from Hilbish Ford as well as recognition at that month's Board of Education meeting.

Click here to nominate a KCS teacher for the Hilbish Ford Teacher of the Month Award.

Tuesday, November 8, 2016

Ford Celebrates SEMA Hottest Vehicle Awards for the Second Consecutive Year

Ford Mustang, Ford Focus and Ford F-Series are officially the Hottest Coupe, Hottest Hatch and Hottest Truck of this year's Specialty Equipment Market Association (SEMA) show.  As if that isn't impressive enough, all three are back-to-back award winners this year, the 50th anniversary of the SEMA show.

The awards recognize the most popular vehicles the organization’s members feature in their displays at the weeklong event. 2015 marked the first time any Original Equipment Manufacturer (OEM) won three of the coveted awards; this year marks the first time an OEM has repeated the feat.

Hottest Coupe, Hottest Hatch & Hottest Truck of 2016


Mustang Sparco
The Ford Mustang has been a SEMA favorite for years; winning its fifth consecutive SEMA award is powerful proof of the car’s enduring popularity with the vehicle customization market. 

2016 Ford XLT 4x4 SuperCrew
From street rods to super off-roaders, Ford F-Series has long been one of the best canvases for customization.  Having won the Hottest Truck six times out of the seven the award has been given demonstrates the versatility of America's best-selling vehicle.

2016 Ford Focus RS by Full-Race Motorsports
Ford Focus has gained recognition among the aftermarket crowd in recent years, particularly with the addition of the ST performance model.  Last year, Focus captured its first SEMA hottest award in the Sport-Compact category.  Now, with the hot RS model coming to North America, Focus is being honored as the Hottest Hatch of the show.

Click here to read the full press release by Ford Motor Company.


Thursday, October 13, 2016

Colleen Barrese Shines as our KCS Teacher of the Month


Colleen Barrese is a dedicated and compassionate third grade teacher at Jackson Park Elementary School. She believes that her students should have a stable, loving, and stimulating environment in which to grow and mature. It is important to Colleen that each of her students has a voice and is heard. Colleen not only plans individual learning that best meets the needs of each student in her class, but she also recognizes and celebrates the growth of every student. One parent said, “She knows how to motivate them, what makes them tick, and how to get them to fall in love with learning.”

Colleen integrates fun and practical lessons in her classroom to get her students excited about learning.  For example, she turns a simple cup lid into a force and motion experiment or designs a garden while studying area and perimeter and then actually has the garden built. You can often walk by her classroom windows and see math problems written in dry erase marker. These are just a few examples of why Colleen’s students love being in her class and love going to school.

We are excited recognize Colleen as an exceptional teacher and proud to honor her as our Teacher of the Month. Congratulations Colleen!

Wednesday, September 14, 2016

Rachel Leonard named Hilbish Ford Teacher of the Month for September

Earlier this month, Rachel Leonard received the Hilbish Ford Teacher of the Month Award for her outstanding work as the second grade teacher at Woodrow Wilson Elementary School. Her encouragement and enthusiasm in the classroom keeps her students engaged and excited about learning. Rachel goes out of her way to challenge all students and provide them with opportunities for growth.

One of the parents that nominated Rachel gave several examples of how Rachel promotes learning in her classroom. Among other things, the parent said Mrs. Leonard went the extra mile to provide supplies for the classroom and math workbooks for students to use for practice at home. The parent also said that Rachel helped meet her son’s need for more challenging literature by bringing in a book series for him to use in the classroom and sharing resources that would be beneficial for him. Rachel is always encouraging to students and parents, and she is always available to listen and offer support.

"We are extremely proud that Rachel is part of our Kannapolis City Schools’ family, and we are delighted that Hilbish Ford is honoring her excellence with the Hilbish Ford Teacher of the Month Award. Congratulations!" said KCS.  The Hilbish Ford family also wants to congratulate Rachel and thank her for going above and beyond for her students.

Click here to nominate a Kannapolis City Schools teacher for the Hilbish Ford Teacher of the Month Award.

Thursday, September 1, 2016

Four Ways to Make the Most of Your Test-Drive

When it comes to cars, it’s easy to fall in love at first sight. For many, all it takes is one long, lingering look at those curves, that grille and the great technology to make you seriously consider signing on the dotted line right then and there. If you really want to get to know if that Ford is the perfect fit, though, you’ll want to take it out for a test-drive.

Ready to roll? Here are some tips to help you get the most out of your test-drive and truly get to know your could-be new car:

1. Grab Your Gear – How many times do you just jump in your car and drive? Probably not many. Chances are you’ve got backpacks, briefcases, purses, phones, wallets and a whole host of stuff you’re hauling. Don’t be afraid to bring it with you when you take your test-drive. Does the car have the space and a place for everything you need?

2. Time to Settle In – Think of all the time you’ll be spending behind the wheel. Your comfort is important. Take a moment to find a seat position that works for you. Learn how all the controls work and how easy they are to operate. Adjust the steering wheel, mirrors, and get ready to hit the road.

3. The Daily Grind – A trip to the corner and back probably isn’t enough for you to get a good feel for the vehicle. Do what you can to mimic your routine and the types of driving you experience regularly.

4. Get Personal – People use vehicles in different ways. Once you’ve had a chance to see how it performs on the road, turn your attention to its features. You might have different needs depending on whether you’re trying out a car, truck, crossover or SUV, so don’t be afraid to be picky here.

Once you think about all the different ways you’ll use a new car, you’ll probably think of other items to investigate during the test-drive. Be prepared with a list of items to check and questions you might have during the test-drive. When determining the right car for you, it’s better to ask too many questions rather than not enough.

Thursday, August 25, 2016

Only One Pickup Earns Top Safety Rating – 2016 Ford F-150


If you’re looking for a safe and powerful pickup, the 2016 Ford F-150 is at the top of its class. It’s the toughest, smartest, most capable and safest F-150 ever.

The 2016 F-150 SuperCrew and SuperCab are the only large pickups in the industry to earn an Insurance Institute for Highway Safety (IIHS) Top Safety Pick Award and the only full-size, light-duty truck to receive the National Highway Traffic Safety Administration’s five-star safety rating in all crash test modes and cab configurations.

IIHS Crash Test Findings

IIHS conducted a series a crash tests on seven large pickup trucks that evaluated the protection of occupants in rear impact, rollover, side and forward crashes. Only three of the pickup trucks being tested earned an acceptable or higher rating for occupant protection in a small overlap front crash, which replicates what happens when a vehicle runs off the road and hits a tree, pole or clips another vehicle that has crossed over the center line. The F-150 outperformed every truck in its class by being the only large pickup to receive a good rating in the small overlap test and the only one to receive the Top Safety Pick Award.

Occupant Safety

Crash tests revealed that the F-150 was the only truck to not have moderate to severe intrusion into the driver footwell area during the small overlap test. Drivers in some of the worst-performing pickup trucks would need help freeing their legs from the wreckage following a small overlap crash. In one pick-up, the crash pushed the steering column back toward the driver dummy.

The F-150’s excellent crash test performance is enabled by up to 700-pound weight savings through the use of high-strength steel in the frame; high-strength, military-grade aluminum alloy in the body; and smart engineering. Drivers and occupants in the 2016 F-150 will have the most protection in the event of a collision thanks to the pickup’s 31 safety-related innovations.

Monday, August 22, 2016

7 Tips to Help Keep Your Car Out of the Shop

Follow these simple, money-saving recommendations from Ford master technician Jim Twitchell—because nobody likes being without wheels.

1. Establish a routine vehicle-maintenance checklist—and then actually stick to it.
Sure, you’re not a trained mechanic. But there are a number of things you can do to help maintain your car. Consult your owner’s manual - or use this tool - to help you set up a schedule for each item. The acronym “LIFT BOW” may help you remember the list:

  • Lights: Check headlamps, brake lights, etc., and have any faulty bulbs replaced.
  • Interior: Clean and vacuum the inside of your vehicle.
  • Fluids: Check and fill the coolant, power-steering, transmission, windshield-washer and brake fluids.
  • Tires: Check your tire pressure and tread.
  • Brakes: Investigate any unusual noises or difference in stopping ability.
  • Oil: Check and change your oil.
  • Windows: Look for any pits, scratches or small cracks.

For more details about each of these, read The Incredibly Simple Car-Maintenance Checklist.

2. Don’t accidentally deplete your battery.
Fortunately, it’s not as easy to kill your battery as it used to be. “In newer cars, there’s a function that protects your battery when things like the DVD player or headlamps are left on [when the car is turned off] for a predetermined amount of time,” says Twitchell. For slightly older vehicles, however, you’ll want to be extra-careful not to leave on your lights or anything else that could drain power, because you could end up needing not only a jump start but also a whole new battery. “There’s a chemical reaction that takes place when the battery is depleted like this, and it shortens battery life,” Twitchell explains. Which adds up to service time that could be avoided.

3. Never ignore your “check engine” and other warning lights.
Those lights mean your car’s computer is trying to tell you something, and even though you may want to wish them away or attribute them to faulty wiring, not heeding them may cost you. If you see the check-engine light on your dashboard, it’s a good idea to take your vehicle into the shop right away in order to avoid having to leave it there even longer later on. A mechanic will read the computer’s “diagnostic trouble code” to determine the cause of the warning light—which could be something as minor as a loose gas cap or as serious as a malfunctioning catalytic converter. When you have this info, you can decide how and when to proceed with the repairs. If you wait too long to have a warning light checked out, some codes can be erased, depending on the vehicle system, says Twitchell. But the underlying problem is likely to remain, possibly getting worse and worse, until you deal with it.

4. Get your alignment checked after hitting a monster pothole.
If you notice your car drifting or pulling after you hit a pothole or curb, have your car’s alignment looked at right away. “The biggest issue regarding alignment is tire wear, which affects the tires’ longevity and equals money and time in the shop,” Twitchell says. Safety is a big issue here, too. “In severe cases, tire wear can culminate in a blowout.”

5. Fill your vehicle with the right fluids.
If you add your own coolant, oil or other fluids, be sure to follow your owner’s manual closely. Quality—and accuracy—counts. “If you add the wrong brake fluid, for example, you can mess up the seals and create a leak,” says Twitchell. And, he points out, mixing different kinds of coolants can adversely affect your cooling system.

6. Easily check off your automotive “to-do” list with Ford’s The Works Vehicle Checkup Package.
This includes a multi-point inspection, synthetic-blend oil change, tire rotation and pressure check, brake inspection, fluid top-off, battery test, filter check and belts-and-hoses check. Even though he’s a Ford master technician himself, Twitchell takes his own car in for The Works, he says. “They do so much, and add all the necessary fluids, in one visit. You really can’t beat it.” Afterward it’s important to follow up on The Works package report card. You will receive a list showing green, yellow or red scores covering everything from battery life to tires and brakes. Green means you’re in great shape, yellow means you’ll need to address the issue fairly soon, and red means the item needs attention ASAP. “The report card helps you plan ahead,” says Twitchell. “It’s a road map for future repairs, and it helps you minimize downtime by pre-planning for the most convenient time to have something done.”

7. If your car has to be in the service bay, make sure you can be reached.
It is so simple, but also easy to forget: If you want your vehicle back quickly, give your service advisor your email address and your best contact number (or two), Twitchell advises. “This is a biggie,” he says. “You don’t want to be playing phone tag. A missed call means your car will be waiting longer for repair, because the law states that once your car is diagnosed, the work can’t begin until you have given authorization to pay for the repair.” So keep your cell handy and stay in touch.

Monday, August 15, 2016

Tips for Preventing Car Accidents


Keeping a few things in mind can dramatically increase your safety by preventing collisions. Follow these simple driving safety tips by I-CAR to help you avoid being involved in one of the 10 million car accidents that happen annually. 

  • Slow down. Especially if it is dark, raining, snowing, or if you are in an unfamiliar area, stay below the posted limit. 

  • Maintain a safe distance. Extra space allows you to stop in time if the driver ahead of you slams on the brakes.

  • Keep your eyes on the road. While you’re driving, keep your phone off, don’t engage with vehicle infotainment, navigation or even climate control. Pull over, or establish settings before you begin driving.

  • Stay alert. Caffeine can help, but it’s not a solution to driving when you’re drowsy. If you feel tired, stop driving, take a nap or find a hotel for the night. 

  • Know your limits. As you get older, your night vision, peripheral vision, and reaction time decline slowly over time. And if you’re new to driving, your skills will need time to develop.

  • Think ahead and signal early. Use your turn signals and get over early to give other drivers plenty of notice.

  • Head off road rage. That means your own, and others. Let others past you, practice patience and don’t retaliate.

  • Dim your lights. Turn the high beams down if you’re behind another car or a vehicle is coming your way.

  • Avoid night driving. Accidents are more likely to happen at night because visibility is reduced, and because you are more likely to encounter drowsy and/or drunk drivers on the road.

If you follow these tips, you’ll be well on your way preventing collisions.  Click here to read the original article by I-CAR's Gold Class program.


Thursday, July 14, 2016

What to Do at an Accident Scene

If you get in an accident, the safety of all involved should be your primary concern. Taking these
steps can help you keep safe and also leave you prepared for the claims process after the fact.

1. Check for injuries. Call 911 for an ambulance when in doubt. Don’t move anyone who might have a serious neck or spine injury. Keep your seat belts on if you need to stay in the car.

2. Move to safety. If there are no serious injuries, move the car out of traffic, if it is safe to do so. Turn on your hazard lights and set out cones, flares or warning triangles if possible.

3. Contact police. Describe the accident, location and answer all of the operator’s questions.

4. Get information from other drivers. This information should include names, driver’s license numbers, license plate numbers, and the year, make, model and color of their vehicles. Be sure to also get contact information from witnesses to the accident.

5. Take photos of the accident scene. Use your smart phone or other camera to take photos of the accident scene and vehicle damage. Do this from a safe location.

6. Contact your Gold Class® collision repair facility. Gold Class repair shops meet the industry standard for training that contributes to complete and safe collision repairs. Click here to learn more.

Save Big with Our Ford Freedom Sales Event

Summertime can mean a lot of different things to people. For some it’s about sunshine and spending time at the pool, while others enjoy BBQs and camping trips. At Hilbish Ford though, it’s all about the summertime savings.

From now until August 1, you can take home a new Ford at 0% APR financing for 60 or even 72 months, which means you’ll be able to enjoy freedom from interest for at least five years. Plus, to add even more sizzle to your summer, we’re giving you the freedom to save with $1,000 Smart Bonus Cash on select models. This means that if you’re interested in owning a new Ford Focus or Fusion, for example, you can take one home at 0% APR financing for 72 months and receive $1,000 Smart Bonus Cash.

During our Ford Freedom Sales Event, you’ve got the freedom to choose from a great lineup of eligible cars, trucks, and SUVs, including the sleek and modern Ford Fusion and Focus, the versatile, go-anywhere Ford Escape, Explorer, and Edge, and the rugged Ford F-150. We’ve got a great vehicle for everyone, so no matter what summer means to you, you’re sure to enjoy the huge savings going on at Hilbish Ford.

For more information about this offer, contact Hilbish Ford at (704) 938-3121 or visit our dealership at 2600 S. Cannon Blvd, Kannapolis, NC 28083.

If you’re ready to look at Hilbish Ford's current inventory and savings, click here.

Monday, July 11, 2016

Hilbish Ford’s Collision Center Achieves Gold Class® Status

Hilbish Ford is excited to announce our Collision Center’s recent achievement of Gold Class® status, the industry standard for training that contributes to complete and safe repairs.

The Gold Class designation is awarded by I-CAR®, a not-for-profit training organization dedicated to improving the quality and safety of auto collision repair for the ultimate benefit of consumers.  Only 10% of collision repair businesses currently meet the rigorous training requirements necessary to earn Gold Class designation.  Shops that are not Gold Class may train minimally or not at all.

Gold Class® means complete, safe and quality repairs

Today’s vehicles are increasingly sophisticated devices featuring an ever-growing number of components, parts and advanced lightweight materials.  The constant introduction of new vehicle technologies can result in repair procedures changing significantly from year to year, making current repair knowledge critical for the achievement of complete, safe and quality repairs.

Gold Class shops are required to have every technician involved in collision repair take training that is specific to their roles.  They must continue with ongoing training each year for the business to maintain its Gold Class recognition, including classes in new technology.  Each of Hilbish Ford’s Collision Repair technicians have achieved Platinum status for their individual roles.

Putting safety first

Just because your vehicle “looks” the same after a collision repair, doesn’t mean it is the same.  Our technicians are trained to know:

  • How to make the right decisions for a safe repair.
  • How to find hidden damage others may not see.
  • The latest repair procedures and technologies.
  • Which parts to repair and which to replace.

Hilbish Ford is honored to be named a Gold Class collision repair facility.  We are proud of our commitment to training because it is also a symbol of our commitment to professionalism and to the safety of our customers.

Visit our body shop page for Hilbish Ford Collision Center hours and location or call us today at
(704) 938-3121.

Tuesday, June 28, 2016

Enter to Win 2 FREE Tickets to See Jason Aldean on September 29th

Hilbish Ford is excited to announce our new E-Club Perks! We will be featuring exciting contests and giveaways exclusively for our E-Club members. Not only will members receive vehicle maintenance tips and community news but will now have the opportunity to enter to win concert tickets, gas cards, gift certificates and more!


One person will be chosen to receive 2 FREE Tickets to see Jason on September 29, 2016 at PNC Music Pavilion in Charlotte! We will choose a winner on Wednesday, September 7th.  The winner will be notified by email and will have 7 days to claim the tickets or another winner will be chosen.

Click here to join our e-list or enter to win if you are already an E-Perks member.

E-Perks winner Lauren received 2 tickets to see Keith Urban in concert!

Be sure to keep an eye on our Facebook page for more upcoming contests!

Enter to Win 2 FREE Tickets to See Keith Urban on August 18th


https://visitor.r20.constantcontact.com/d.jsp?llr=ji4fbhvab&p=oi&m=1122296331529&sit=rfeexy4jb&f=ebeb1a3b-0c46-411b-aa1f-5f3c995b3487
Hilbish Ford is excited to announce our new E-Club Perks! We will be featuring exciting contests and giveaways exclusively for our E-Club members. Not only will members receive vehicle maintenance tips and community news but will now have the opportunity to enter to win concert tickets, gas cards, gift certificates and more!

One will be chose to receive 2 FREE Tickets to see Jason on September 29, 2016 at PNC Music Pavilion in Charlotte, one of the hottest concerts of the summer! Winner will be notified by email and have 7 days to claim tickets or another winner will be chosen.

Click here to join our e-list or enter to win if you are already an E-Perks member.

E-Perks winner Lauren received 2 tickets to see Keith Urban in concert!


Be sure to keep an eye on our Facebook page for more upcoming contests!

Monday, June 20, 2016

KCS Teacher of the Year Honored by NC Auto Dealers Association

Jacki Lane and Tim Vaughn
The NC Auto Dealers Association has honored the Kannapolis City Schools' Teacher of the Year with a $600 gift package to the Grove Park Inn in Asheville, NC.

Jacki Lane is a STEM teacher at Jackson Park Elementary and was named the KCS Teacher of the Year last September.  Hilbish Ford General Manager, Tim Vaughn, presented Jacki Lane with the award during the Kannapolis City Board of Education meeting in June 2016.

The NC Auto Dealers Association honors outstanding teachers across the state each year by giving them gift packages to the Grove Park Inn. It is their way of thanking the teachers for their excellence and dedication to the children of North Carolina.

Hilbish Ford is part of the NC Auto Dealers Association. The dealership also supports Kannapolis City Schools by sponsoring the Hilbish Ford Teacher of the Month Award, which honors outstanding KCS teachers throughout the school year.

Everyone in KCS is extremely grateful for the ongoing support of the NC Auto Dealers Association and Hilbish Ford.

Click here to read the original story by Kannapolis City Schools.

Tuesday, June 14, 2016

"Are We There Yet?" – How to Keep Kids Entertained on the Road

Summer is here, which means: it's road trip season! These tips, tricks and activities will help maximize the fun, minimize the whining—and keep you sane while traveling with your family this summer.
1. Pack Kid-Friendly, No-Mess Foods.

Save money—and help nix between-meal crankiness—with easy-to-pack foods to go. If you don’t happen to drive a super-family-friendly Ford Flex, with an available built-in refrigerator (yes, that’s a thing), bring a small cooler. Use plastic snack bags for berries, grapes and baby carrots. Pack individual containers of hummus, milk and juice. For items that don’t need to be chilled, buy a clear plastic food-storage container with a lid and sectioned compartments. Fill each compartment with a small amount of a different treat—try cereal, cheddar crackers, small pretzels, granola, nuts, raisins, and slices of dried apple, banana or mango. For a sweet addition, add mini-marshmallows or candy-coated chocolate. Make sure to take lots of water for the whole family, as well as reusable bottles to fill up at rest stops. And throw in some wet wipes, paper towels and a small garbage bag for quick clean-ups.
2. Create a Surprise Travel-Activity Bag.

The dollar or discount store is your friend here. Choose puzzles and hidden-picture books, coloring books and crayons, kids’ mini binoculars, a deck of cards, comic books, fill-in-the-blanks books or magnetic games. Some parents like to dole out the surprises throughout the road trip, giving the children something new whenever enthusiasm wanes; other parents prefer to hand over the entire bag of loot at the beginning of the trip. Another fun twist: Wrap each item in inexpensive tissue paper to make it feel more special.
3. Control the Clutter.

You’re not going to want to have to stop and root through your luggage every time your child asks for something. Keep snacks, napkins and other light-weight items within your children’s reach by hanging multi-pocket storage units on the back of the front seats. (Make sure they don’t impede your supplemental restraint system.) Store extra goodies in a secured compartmentalized cargo organizer in the trunk, then replenish as needed. For the space between kids in the rear seat, you can use a storage unit that attaches securely to the seat between two kids. Never put heavy objects untethered in a mesh storage container, just in case you have to stop quickly—you don’t want anything flying through the air.

4. Create a Trip Journal.

Road trips are a great time to teach children about geography, local customs and the beauty of nature. Buy a simple paper journal. Encourage older kids to take photos on the trip, write journal entries or draw pictures of the places you visit. They can also collect maps, brochures, paper menus and other memorabilia to include. Give kids a small amount of spending money to buy “flat” souvenirs (stickers, a collectable pin, a patch, etc.) to add to the trip journal. Adding something as simple as a feather found on the ground, or a silly postcard purchased at a souvenir shop, can bring back fun memories for years to come. Pack glue sticks, tape and markers. Each evening when you stop for the day, encourage kids to journal and add the mementos from the day. Leave space to add photos when you get them printed.
5. Listen Up.

What’s your destination? Podcasts on everything from Yosemite National Park to the Alamo to the Statue of Liberty are available for free online. Listen to audio books the whole family will enjoy. Take turns letting each family member choose the music. Before the trip, take time—maybe with the kids’ help—to create fun playlists for the trip. Goofy songs could include “Gangnam Style” or “La Macarena.” Or you could make a list of songs from your children’s favorite movies or those that mention different states, such as “Midnight Train to Georgia” or “Nebraska.”
6. And Don’t Forget the Electronics. (As If You Could.)

Chances are, your children are going to be clamoring to use tablets, smartphones and portable DVD players while you’re on the road. These gadgets are great—in moderation. Encourage kids to play age-appropriate electronic games and local-player games that can be passed back and forth. And bring a stash of movies and cartoons—along with all the chargers you’ll need to keep the fun going. Don’t want to overhear the scenes from Frozen one more time while driving across Texas? Bring along headphones for the kids. If you’re headphone shopping, consider those with volume limits to protect young ears.
Happy travels!

Extreme Heat Survival Guide

Nothing’s worse than stepping into a boiling-hot car. Try these tips to cool down fast.

To Keep Yourself Cool...

Immediately turn on the AC.

It’s an age-old debate: Do you hit the AC as soon as you get into the car or wait until the engine gets going? The answer: Blast those suckers as soon as possible. But make sure you set the AC to fresh air (not recirculate, which draws heat from the interior) and adjust the air to come through the lower openings, not the upper ones; this will push the hot air out from the bottom. Then roll down the windows. Once the hot air has escaped, close the windows and open all the vents. For more on Ford climate controls, watch these videos for Ford Escape/Focus/C-MAX, Ford Fusion or Ford Focus.

Park in the shadeor make your own.

This may seem obvious, but parking your vehicle in a cool, sheltered area really can make the difference between whether you end up smiling or sizzling. Covering both the front and rear windows with a high-quality sun shade while it’s parked can also greatly reduce the heat and protect your vehicle’s interior from harmful UV rays.

Crack open the windows while parked.

The hot air in your vehicle is essentially an abundance of energy, trapped with nowhere to go, like an oven. Leaving your windows open about a half-inch will allow some of the heat to escape—which will make a noticeable difference inside. You can purchase side window deflectors that will help keep your car protected from vandals and the elements while allowing airflow.

Consider your loved ones before leaving the house.

Simple precautionary steps—such as dressing appropriately and packing cold drinks in a portable, secured cooler—can make long drives in high temperatures much more comfortable. Never leave children or pets alone in a parked car. When it’s 85 degrees outside, the temperature inside a vehicle can reach 102 degrees within 10 minutes, even with the windows cracked open, and can get up to 120 degrees within a half-hour. For the same reason, don’t leave any electronics in the car, unless you bought your gadget on Venus.

Throw in the towel.

Keep a towel in your car to give an extra layer of protection for bare legs on hot seats in the summertime. It can also come in handy as a cleanup rag whenever you need it.


To Help Your Car Beat the Heat...

Inspect your vehicle before high temperatures hit.

Just like the frigid cold, extreme heat can exacerbate problems all over your vehicle. It can cause your vehicle’s tires to deflate more rapidly, belts and hoses to crack and battery to drain. This means everything should be in top shape before the sweltering begins. Start by checking your tire pressure. It’s important to do this only when your tires are “cold”—meaning the vehicle has been parked for at least one hour in the shade—or the reading won’t be accurate. Remove the tire valve cap and place the tire pressure gauge on it firmly. The number shown on the screen or dial (depending on whether the gauge is digital or analog) is your current tire pressure. Your vehicle’s operating inflation level is listed on the tire placard, which is often located on the doorjamb. If your tire’s pressure is low, use an air pump to add air. If it’s high, release air by pressing the tire valve stem. Then recheck. Once the tire is properly inflated, replace the valve cap.

Next, examine your battery for excess wear or corrosion, which can be caused by hot temperatures evaporating the battery fluid more quickly. Corrosion can take the form of rust, cracks in the battery’s body or a white powdery substance caused by chemical buildup. Cleaning a battery can be hazardous, so it’s best to get it looked at by a Ford technician.

Heed your warning lights.

If your battery warning light—you know, the one that comes on momentarily when you turn the ignition—stays on, that means you could potentially have an alternator problem. Extreme heat and the heavy use of your air conditioner can be tough on your alternator, so if the warning light persists, have your vehicle checked at your local Ford Dealer Service Center right away. (Find out the five warning signs of a faulty alternator.)

Check the coolant.

It’s also crucial to make sure your vehicle’s coolant system is always properly filled. If it isn’t, the engine could overheat, causing your car to break down. Most new vehicles have a visible fill tank that you can open and check yourself. If your coolant is low, follow these instructions on how to refill it.

Lose weight.

No, you’re not too fat—but if your vehicle is carrying a heavy load, it can be tough on your transmission, which is already stressed from the summer heat. Also don’t forget to change the transmission fluid and filter. Check your owner’s manual, available online at owner.ford.com for the recommended maintenance schedule based on your vehicle’s model, make and year.

Protect your vehicle’s exterior and interior.

Constant, direct sun exposure can cause paint to crack and upholstery to fade. For the exterior, use sealant or wax—a good coat should protect your vehicle for the whole summer. For the interior, apply fabric protectant (but be sure to test it on a small area first) to help preserve its appearance. Now you’re ready to go out and enjoy a sunny drive.

7 Ways to Keep Your Car Chill This Summer

Ford Senior Technician Jim Twitchell answers some common AC questions—because sunny-day driving shouldn’t make you sweat.

Question No. 1: Why is my AC blowing lukewarm air?

A: Your vehicle’s cooling system can affect your AC performance. So first, make sure your car isn’t overheating. Check the level of your radiator coolant, which helps cool your engine. If it’s low, you may have a leak and should have your cooling system tested. Then look to make sure you haven’t picked up something on the road—including but not limited to a plastic bag—that is sticking to the front of the car and obstructing airflow into the vehicle.


Question No. 2: Why is my AC making a clicking or rumbling sound?

A: Anytime you hear an odd noise, you’ll want to have it checked out by your local Ford Dealer Service Center. Rumbling may indicate a problem with a bearing in either the AC system or in another area of the vehicle. Clicking may indicate that the AC compressor is cycling on and off too quickly because of a refrigerant leak. Refrigerant—not to be confused with coolant—is a gas used to make your AC blow cold and should be added only by a trained technician.


Question No. 3: I see some cracks in a hose connected to my AC system. What should I do?

A: Hoses can develop cracks over time due to age, how often you drive, environmental conditions and whether you park inside or outside. Minor cracks in a hose could be the first sign of a leak in your closed AC system. Look for signs of moisture or dirt—grime from the road often accumulates on areas of the hose where moisture is present. Have your hose checked out at a Ford Dealer Service Center.


Question No. 4: I see some small puddles of fluid on the ground. Does this indicate an AC problem?

A: What color is the fluid? If the puddle is black, it’s likely an oil leak. If it’s colorful—orange, green or yellow—the coolant may be leaking. If it’s clear, like water, the AC condenser may simply be dripping condensation. While condensation is not a problem, leaks should be checked out by a Ford technician.


Question No. 5: How do I test my AC’s air temperature?

A: Some people simply use a standard thermometer to check the temperature of the airflow. When testing, use the center register, not the side registers. Please note that the humidity level outside can dramatically affect the AC air temperature, so you may want to measure the temperature several days in a row to account for fluctuating humidity. In the end, though, it’s all about how you feel. Are you comfortable? Great. Do you suddenly sense that the AC isn’t doing its usual job? Then it’s time for a checkup.


Question No. 6: How can I get rid of the musty smell in my vehicle when I turn on the AC?

A: An odor can be caused by normal condensation that hasn’t dried out in the evaporator core of the AC unit. If this moisture sits, it can develop a musty smell. Your Ford Dealer Service Center can deodorize your AC system from within the core to eliminate the odor.


Question No. 7: How can I make my AC’s airflow stronger?

A: A dirty cabin air filter can sometimes cause weak AC flow. Air moves through this filter for both heating and air conditioning, so dust gradually accumulates and then the filter must be replaced. A visual inspection of the cabin air filter is part of Ford’s The Works Vehicle Checkup, which is generally recommended about every 5,000 miles. (Check your owner’s manual for the recommendation for your model, make and year.) The checkup includes a synthetic-blend oil change, tire rotation and pressure check, brake inspection, multi-point inspection, fluid top-off, battery test, filter check, and belts/hoses check. With regular inspection and occasional maintenance of your AC system, you should be able to cruise through summer in total comfort.

If your vehicle is in need of AC service, call Hilbish Ford at (704) 938-3121 or stop by our dealership at 2600 S. Cannon Blvd in Kannapolis, NC.

Tuesday, June 7, 2016

Dimmed Lights? Whining Sound? Bad Smell? Uh Oh!

Faulty Alternator
Let’s start by getting one thing out of the way: What is an alternator anyway? Your alternator is responsible for preserving your vehicle’s electrical equilibrium; its primary job is to generate an electrical charge that replenishes your battery as you drive. In summertime it’s essential to recognize the warning signs of a faulty alternator—because excessive heat and heavy use of the air conditioning can push your alternator to the brink. Ignore these symptoms, and you could find yourself experiencing the fine summer weather while stranded on the side of the road.

Dashboard Warning

You know that battery warning light that comes on when you turn on the ignition? (Check your owner’s manual for the exact location/appearance of the light in your vehicle.) It should disappear when the engine starts. When this warning light remains on, you have a charging system problem. That could mean you also have an alternator problem.

If this happens to you, head to your Ford Service Center for a battery and charging system test. This test can pinpoint whether the charging system is weak or not working at all—and whether you need a new alternator.

Dim Lights

Sometimes, a weak alternator can affect your car’s lights. If you notice your headlamps or dash lights are dimmer than normal, ask a buddy to help you do a quick test: Start your car, turn on the headlights and press on the accelerator. (Be sure to do this outdoors, not in your garage, to avoid dangerous carbon monoxide fumes.) Have your friend observe. Do the headlamps flicker, dim or get brighter? If the answer is yes, your alternator may be going bad. If the brightness of your lights stays consistent, the problem may lie with the battery, not your alternator.

Dead Battery

Speaking of batteries, it’s important to remember that they aren’t meant to provide long-term power. Instead, car batteries are designed to deliver enough of a jolt to get the car started and then pretty much just sit quietly while the alternator assumes its role as the ongoing power source.

If you turn the key and discover your car won’t start, that dead battery could be a signal that your alternator has flatlined. When the alternator fails, the battery is left to power the vehicle on its own. And eventually, even the most reliable battery will run out of juice.

Luckily, there’s an easy way to find out whether the battery or the alternator is responsible: Jump-start your car and then swiftly remove the cables. Wait a few minutes. If the car dies again, the alternator isn’t properly charging the system and it may need to be replaced. If the car keeps running, then the issue might be your battery. Head to your Ford Service Center, where you can buy a new battery or have a certified technician test your battery’s charge.

Noisy Belts

Do you hear whining even with no toddlers in your vehicle? Chances are, it’s the sound of a misaligned serpentine belt—the long, winding piece of rubber that drives everything from your air conditioning to your steering pump to…your alternator.

The alternator also features a pulley that spins on a shaft, which is supported by either bearings or brushings. An annoying droning sound could mean the pulley and the serpentine belt aren’t in correct alignment, or the bearings and brushings are worn. Consider the noise a wake-up call for an immediate inspection.

Strange Smells

A burning-rubber smell is another sensory cue that your alternator could be in trouble. Once again, the serpentine belt may be the culprit. If it’s not turning freely, it could push additional friction to the belt and generate heat, which, in turn, produces that scent. An overheated alternator can also trigger smells better suited for the racetrack than the interstate. Hold your breath and head over to Hilbish Ford.

Wednesday, June 1, 2016

2016 Ford Fiesta Named Among ‘Top 10 Coolest New Cars Under $18,000’ by Kelley Blue Book

Ford Fiesta
Ford Fiesta made the list of the Top 10 Coolest New Cars Under $18,000 of 2016, according to Kelley Blue Book’s KBB.com.

This is the sixth time in seven years that KBB has named Fiesta to the list. The uniquely designed Ford Fiesta – starting from $14,090 (excludes destination and delivery) – shows that cool and affordable really can coexist. As one of America’s most popular small cars, Fiesta offers customers a fun, dynamic car with nimble handling and a comfortable ride, all at an appealing value.

Cars that earn a spot on the KBB coolest new cars list must be fun to drive and fun to own.  Each vehicle also must be available for purchase starting at $18,000 or less, using Kelley Blue Book’s exclusive Fair Market Range as the yardstick.

“Cool sure has come a long way,” says Jack Nerad, executive editorial director and executive market analyst for Kelley Blue Book. “Our annual Coolest New Cars Under $18,000 is one of Kelley Blue Book’s longest-running lists, and it’s incredible to see all of the amazing tech features and amenities you can get on an affordable car these days compared to a decade ago.”

Available in hatch or sedan body styles, Ford’s popular small car offers a wide range of choice; from the powerful and efficient available 1.0-liter EcoBoost engine to the sporty 1.6-liter EcoBoost in the Fiesta ST. SYNC 3 – the latest Ford communications and entertainment system – is also standard, offering customers enhanced voice recognition, ultimate music streaming control and SYNC AppLink™ enabling customers to control some mobile apps while driving.

Watch Ken Block's 2016 Gymkhana Eight: Ultimate Exotic Playground; Dubai for the ultimate expression of Fiesta’s “cool factor.”

Celebrating its 40th birthday in Europe this year, the Fiesta has been on sale in North America since 2010, notching up more than 285,000 sales in that time.

About Kelley Blue Book (www.kbb.com)

Founded in 1926, Kelley Blue Book, The Trusted Resource®, is the vehicle valuation and information source trusted and relied upon by both consumers and the automotive industry.  Each week the company provides the most market-reflective values in the industry on its top-rated website KBB.com, including its famous Blue Book® Trade-In Values and Fair Purchase Price, which reports what others are paying for new and used cars this week.  The company also provides vehicle pricing and values through various products and services available to car dealers, auto manufacturers, finance and insurance companies, and governmental agencies.  Kelley Blue Book’s KBB.com ranked highest in its category for brand equity by the 2015 Harris Poll EquiTrend® study and has been named Online Auto Shopping Brand of the Year for four consecutive years.  Kelley Blue Book Co., Inc. is a Cox Automotive™ brand.

Thursday, May 26, 2016

Ford's Long-Lasting Partnership with DAV (Disabled American Veterans)

Henry Ford breaking ground for DAV's new Veterans Facility.
In 1922, Henry Ford provided 50 Model T Fords to DAV (Disabled American Veterans) to help disabled World War I veterans attend the organization's second national convention.  Since then, Ford has been a loyal friend to DAV, who is the longest-lasting veteran's advocacy and assistance group in this country.  

Ford continues lending its support by donating vans for use in DAV's nationwide Transportation Network program, fueled by tens of thousands of volunteers who drive veterans to and from medical appointments across the U.S.  Ford also contributes to the organization's various scholarships and programs. 

Over the many years, DAV has never wavered in its core mission to fulfill our country's promises to the men and women who served.  We are proud to be a part of Ford's mission to stand by the nation's veterans who risked it all when they stood up for us, our country, and our ideals.

Hilbish Ford is currently offering an additional $1,000 in savings on many of our vehicles as a way to say "Thank You" to our active duty, veterans as well as our first responders in our community.  For more information about this offer, click here.

If you would like to offer your support to DAV, visit www.dav.org.

Monday, May 23, 2016

Hilbish Ford Offers Extra Savings for First Responders, Military & Veterans

To honor your commitment to our community and country, Hilbish Ford is offering first responders, active military, veterans and retirees special savings on many of our Ford vehicles.  

The Military and First Responders Appreciation Program provides you with the opportunity to receive an additional $1,000 Military and First Responder Appreciation Cash good towards the purchase or lease of an eligible new 2015, 2016 or 2017 model year Ford vehicle.* This offer ends on July 5, 2016 and can be used with other special promotions at Hilbish Ford.  

To be eligible for our Military and First Responders Appreciation Program, you must be: 

Military: Active Duty, Retired and Veterans of Army, Navy, Air Force, Marines, Coast Guard, National Guard, Reservists Serving on Active Duty and members of the Delayed Entry/Enlistment Program (DEP). 

First Responders: Police (Police Officer, Sheriff/Sheriff's Deputy, Correctional Officer, State Trooper, Federal Law Enforcement Officer), Fire Department (Career Firefighter and Volunteer Firefighter), EMT and Paramedic.

For more information about this offer, contact Hilbish Ford at (704) 938-3121 or visit our dealership at 2600 S. Cannon Blvd, Kannapolis, NC 28083.

If you are ready to look at Hilbish Ford's current inventory and savings, click here.

*Not available on Mustang Shelby GT500, Mustang Boss 302, Mustang Shelby GT350, Mustang Special 50th Anniversary Edition, F150 Raptor and Focus RS.  Offer ends July 5, 2016.

Friday, May 20, 2016

Now Hiring an Energetic & Outgoing Product Specialist

Hilbish Ford is looking for an enthusiastic, customer-oriented individual to join our team!  This is a full-time, 40 hours/week position that offers an hourly pay of $15/hour and quality benefits.

The Product Specialist is responsible for making the car-buying experience at Hilbish Ford more fun and simple.  Instead of a sales push, you'll be using your energetic personality and awesome people skills to make sure each of our customers feel welcome and are given all the information they need while at our dealership.

Our ideal candidate will be able to:
  • Learn and understand Ford's vehicles, products and services.
  • Be enthusiastic and on their feet for long periods of time.
  • Boost customer experience.
  • Counsel customers and show vehicles.
  • Call on previous customers with potential trade-ins and other lead sources.

Job requirements:
  • Must have outstanding people skills. 
  • Must be able to stand for long periods of time.
  • Some college preferred.

Click here to apply.

Blog Archive