Teacher Appreciation Week Giveaways at Hilbish Ford

“It is the supreme art of the teacher to awaken joy in creative expression and knowledge.” - Albert Einstein

As a long-time sponsor for the Teacher of the Month programs for Kannapolis City Schools and Cabarrus County Schools, Hilbish Ford recognizes the efforts of our teachers and the outstanding work they do.  Teachers inspire our students to be their very best and impact their lives far beyond the boundaries of the classroom. 

As a way to say thank you, we invite all of the teachers in Cabarrus County to enter a special contest just for them!  When you enter our Teacher Appreciation Week Giveaway*, you'll have a chance to win one of these 3 prizes:

• 4 Tires (up to $300 value)
• Auto Detailing ($150 value)
• The Works – includes Synthetic Blend Oil Change, Tire Rotation, Brake Inspection & more ($40 value)

Enter the Teacher Appreciation Week Giveaway

*Contest ends Thursday, May 11, 2017.  Winners will be notified by email on Friday, May 12, 2017.  Winners must respond within 72 hours or another name will be drawn.  Teacher ID must be presented in order to claim your prize. 

5 Reasons to Care About Worn Shocks & Struts

Winter can be rough on your car’s suspension, and spring (hello, potholes!) can make it even worse. Here’s what can happen if you ignore some key warning signs—and tips on when to have your shocks and struts replaced, to help keep you cruising into summer.

1. Reduced Braking Ability

When your shocks or struts become worn down, your vehicle "jounces" more over bumps, which means it bounces up and down. This makes braking more difficult and could significantly increase your stopping distance. So take note: If your vehicle is taking longer than usual to stop, or if it is nose-diving when you do so (another sign of decreased traction), have your vehicle checked by a Ford technician. A suspension check is part of the Multi-Point Inspection included in The Works™ package; during the inspection technicians will ensure that all possible pothole-related damage is assessed, and you’ll have less to worry about.

2. Less Control on Corners

Watch out for an exaggerated “body roll” when you turn corners—this is when you feel yourself and your vehicle tilting a bit more than normal, which can be a sign of damaged shocks or struts. If that’s happening to you, take your vehicle in for a suspension check right away, because excessive body roll can affect your ability to safely steer around obstructions in the road.

3. Rougher Ride

Getting jostled on your journey is not only uncomfortable, it can affect your ability to safely control your vehicle. Try a quick bounce test at home by pushing down firmly on the front and rear of your vehicle. If the car moves up and down more than once or twice, have your shocks and struts checked at your Ford dealer.

4. Tire Wear

When struts or shocks are worn out, your tires wear out faster. A damaged strut or shock can also contribute to quicker wear on the other steering components of the vehicle, like rods and wheel bearings. If you notice a rumbling or increased vibrations at higher speeds, have a technician look for “cupping” on your tires, which is a type of scalloped wear pattern associated with struts and shocks. Cupping happens when your car jounces up and down, leaving indented scuff marks on the tires, and is a big red flag that your suspension needs repairing.

5. More Hydroplaning & Skidding

Worn shocks and struts can affect the way your wheels engage with the road, especially when roads are slick. If your vehicle is sliding or hydroplaning frequently, get your suspension checked by a Ford technician - before April showers arrive.

If you think your shocks and struts are worn, bring your vehicle to the Hilbish Ford Service Center to have a trained technician inspect them.  Visit our website today or call (877) 843-6193.

Source: My Ford Magazine

How does tire pressure work and how does it affect my drive?

Tire pressure is the measure of air in your tires. Learn how it works and why maintaining it is one of the most important vehicle safety measures you can take.

1. How does it work?

Air molecules within the tire moving around 1,000 miles per hour push outward, creating tension and inflating your tire.

2. How does it affect my driving?

Correct tire pressure helps ensure proper stability and braking, allowing for a safe, comfortable and fuel-optimized ride.

3. What happens if my tire is underinflated?

An underinflated tire will put undue wear on the shoulders of the tread, leading to poor driving performance, decreased road grip and an increased chance of hydroplaning.

4. How is it measured?

If your vehicle has it, your Tire Pressure Monitoring System (TPMS) will monitor your tire pressure and let you know if any of your tires are significantly underinflated. If not, use a tire pressure gauge and air pump to check to see if it matches your vehicle tire label on the B-pillar or driver’s door.

5. How often should I check my tire pressure?

On average, tires lose around 1 psi of pressure a month, and lose an additional 1 psi for every 10-degree drop in outside temperature. You should check your pressure before long trips or after particularly strenuous drives.


Need to bring your vehicle in for service?  Contact the Service Department at Hilbish Ford today at 877-843-6193 or visit our website at www.hilbishford.com.

Which Tires Should I Get For Winter?

 Prepare your Ford for your upcoming holiday travels and winter with these simple tire-buying tips:

1. How can I get my car ready for winter weather conditions?
There are all-terrain tires that offer improved traction in various conditions. Winter tires are designed with rubber compounds that deliver optimal safety and control in cold-weather conditions and wet-weather tires have treads that channel water away from under the tire.

2. If I already have all-season tires, do I really need winter tires?
If you live somewhere with a relatively mild climate, then all-season tires should work just fine. But if you live closer to the Snow Belt or if your all-season tires have some wear on them, then you could be put at risk.

3. Should I get the same type of tires my vehicle came with?
Ford original tires are designed to make the most of your vehicle’s performance, so it’s generally a good idea to stick with them. However, there are times when your driving conditions might require options better suited to your specific needs. The service technicians at your local Ford Dealer Service Center can help you troubleshoot.

4. Do different tires last longer?
All-season and touring tires generally have longer tread lives than performance tires. Other factors, such as vehicle type and driving tendencies (driving hard will often cause tires to deteriorate faster), also play a role in their life span.

5. Will I get a better ride out of some tires than others?
That depends on what you’re looking for. Certain types of tires, such as all-season and touring, are designed for comfort and stability, while performance tires provide higher-speed capability.

Don't take any risks this holiday and winter season.  If your car or truck is in need of new tires, get them before your holiday travels.  Click here to see Hilbish Ford's tires.

Car Heater Not Working?

Try these easy steps to pinpoint the problem—and stop the chill.

Is your car heater not working, and you’re worried about freezing solid when winter arrives?  Well, here are some car maintenance tips to guide you on what to troubleshoot—and when to take your vehicle in for service.

Check your blower motor (fan).
Start here when troubleshooting heater issues. The fan controls the speed at which the warm air comes out. If your fan isn’t blowing any air, have your technician check it out. If the fan comes on but the flow isn’t strong enough—or if the air isn’t warm enough—follow the rest of this checklist.

Replace the cabin air filter.
Check your owner's manual to see if your vehicle is equipped with a cabin air filter and, if so, where it’s located. When this filter is clogged with dirt, dust, bugs or other debris, you’ll experience a decrease in airflow through the vents. You may be able to replace this filter yourself—or you can have it checked and replaced (if necessary) as part of The Works™ package.

Clear the air intake.
Do you park your vehicle under trees? Your heater can be affected when leaves—or snow or other debris—block the air intake, which is the vented area between the hood and windshield on the outside of your vehicle. Remove any obstructions. If the air intake is clear and the blower is running but you still aren’t getting enough air volume, the problem probably lies elsewhere—keep reading.

Check your vents for vacuum system leaks.
Your vehicle’s vacuum/electrical system directs air to the feet, vents or defroster. It also mixes hot and cold air to give you the desired cabin air temperature. Check each of the vents to make sure air comes out as intended. If not, you may have a vacuum leak. Older vehicles, especially, can develop vacuum leaks that can cause heater problems. Take your vehicle to a trained technician to inspect and fix this issue.

Check your coolant system.
If your heater isn’t working and the coolant level is abnormally low—i.e., below the minimum line marked on the coolant reservoir tank—it’s time to have the coolant system examined for leaks. Quick automotive lesson here: Your engine produces heat, which is transferred to the engine coolant. The coolant then travels, via hoses, to the heater core. The blower motor sends air across the heater core, and the resulting warm air moves through the vents to your car’s interior. To make this system work, you must have both the proper water/coolant level and a working thermostat. If your coolant isn’t leaking, your technician may need to check your thermostat. When it’s stuck in the “open” position, the coolant won’t get hot and your heater won’t function properly.

Now that you’ve located the problem, you’re well on your way to warmth this winter!


Source: My Ford Magazine

Four Ways to Make the Most of Your Test-Drive

When it comes to cars, it’s easy to fall in love at first sight. For many, all it takes is one long, lingering look at those curves, that grille and the great technology to make you seriously consider signing on the dotted line right then and there. If you really want to get to know if that Ford is the perfect fit, though, you’ll want to take it out for a test-drive.

Ready to roll? Here are some tips to help you get the most out of your test-drive and truly get to know your could-be new car:

1. Grab Your Gear – How many times do you just jump in your car and drive? Probably not many. Chances are you’ve got backpacks, briefcases, purses, phones, wallets and a whole host of stuff you’re hauling. Don’t be afraid to bring it with you when you take your test-drive. Does the car have the space and a place for everything you need?

2. Time to Settle In – Think of all the time you’ll be spending behind the wheel. Your comfort is important. Take a moment to find a seat position that works for you. Learn how all the controls work and how easy they are to operate. Adjust the steering wheel, mirrors, and get ready to hit the road.

3. The Daily Grind – A trip to the corner and back probably isn’t enough for you to get a good feel for the vehicle. Do what you can to mimic your routine and the types of driving you experience regularly.

4. Get Personal – People use vehicles in different ways. Once you’ve had a chance to see how it performs on the road, turn your attention to its features. You might have different needs depending on whether you’re trying out a car, truck, crossover or SUV, so don’t be afraid to be picky here.

Once you think about all the different ways you’ll use a new car, you’ll probably think of other items to investigate during the test-drive. Be prepared with a list of items to check and questions you might have during the test-drive. When determining the right car for you, it’s better to ask too many questions rather than not enough.

7 Tips to Help Keep Your Car Out of the Shop

Follow these simple, money-saving recommendations from Ford master technician Jim Twitchell—because nobody likes being without wheels.

1. Establish a routine vehicle-maintenance checklist—and then actually stick to it.
Sure, you’re not a trained mechanic. But there are a number of things you can do to help maintain your car. Consult your owner’s manual - or use this tool - to help you set up a schedule for each item. The acronym “LIFT BOW” may help you remember the list:

• Lights: Check headlamps, brake lights, etc., and have any faulty bulbs replaced.
• Interior: Clean and vacuum the inside of your vehicle.
• Fluids: Check and fill the coolant, power-steering, transmission, windshield-washer and brake fluids.
• Tires: Check your tire pressure and tread.
• Brakes: Investigate any unusual noises or difference in stopping ability.
• Oil: Check and change your oil.
• Windows: Look for any pits, scratches or small cracks.

For more details about each of these, read The Incredibly Simple Car-Maintenance Checklist.

2. Don’t accidentally deplete your battery.
Fortunately, it’s not as easy to kill your battery as it used to be. “In newer cars, there’s a function that protects your battery when things like the DVD player or headlamps are left on [when the car is turned off] for a predetermined amount of time,” says Twitchell. For slightly older vehicles, however, you’ll want to be extra-careful not to leave on your lights or anything else that could drain power, because you could end up needing not only a jump start but also a whole new battery. “There’s a chemical reaction that takes place when the battery is depleted like this, and it shortens battery life,” Twitchell explains. Which adds up to service time that could be avoided.

3. Never ignore your “check engine” and other warning lights.
Those lights mean your car’s computer is trying to tell you something, and even though you may want to wish them away or attribute them to faulty wiring, not heeding them may cost you. If you see the check-engine light on your dashboard, it’s a good idea to take your vehicle into the shop right away in order to avoid having to leave it there even longer later on. A mechanic will read the computer’s “diagnostic trouble code” to determine the cause of the warning light—which could be something as minor as a loose gas cap or as serious as a malfunctioning catalytic converter. When you have this info, you can decide how and when to proceed with the repairs. If you wait too long to have a warning light checked out, some codes can be erased, depending on the vehicle system, says Twitchell. But the underlying problem is likely to remain, possibly getting worse and worse, until you deal with it.

4. Get your alignment checked after hitting a monster pothole.
If you notice your car drifting or pulling after you hit a pothole or curb, have your car’s alignment looked at right away. “The biggest issue regarding alignment is tire wear, which affects the tires’ longevity and equals money and time in the shop,” Twitchell says. Safety is a big issue here, too. “In severe cases, tire wear can culminate in a blowout.”

5. Fill your vehicle with the right fluids.
If you add your own coolant, oil or other fluids, be sure to follow your owner’s manual closely. Quality—and accuracy—counts. “If you add the wrong brake fluid, for example, you can mess up the seals and create a leak,” says Twitchell. And, he points out, mixing different kinds of coolants can adversely affect your cooling system.

6. Easily check off your automotive “to-do” list with Ford’s The Works Vehicle Checkup Package.
This includes a multi-point inspection, synthetic-blend oil change, tire rotation and pressure check, brake inspection, fluid top-off, battery test, filter check and belts-and-hoses check. Even though he’s a Ford master technician himself, Twitchell takes his own car in for The Works, he says. “They do so much, and add all the necessary fluids, in one visit. You really can’t beat it.” Afterward it’s important to follow up on The Works package report card. You will receive a list showing green, yellow or red scores covering everything from battery life to tires and brakes. Green means you’re in great shape, yellow means you’ll need to address the issue fairly soon, and red means the item needs attention ASAP. “The report card helps you plan ahead,” says Twitchell. “It’s a road map for future repairs, and it helps you minimize downtime by pre-planning for the most convenient time to have something done.”

7. If your car has to be in the service bay, make sure you can be reached.
It is so simple, but also easy to forget: If you want your vehicle back quickly, give your service advisor your email address and your best contact number (or two), Twitchell advises. “This is a biggie,” he says. “You don’t want to be playing phone tag. A missed call means your car will be waiting longer for repair, because the law states that once your car is diagnosed, the work can’t begin until you have given authorization to pay for the repair.” So keep your cell handy and stay in touch.

Tips for Preventing Car Accidents

Keeping a few things in mind can dramatically increase your safety by preventing collisions. Follow these simple driving safety tips by I-CAR to help you avoid being involved in one of the 10 million car accidents that happen annually. 

• Slow down. Especially if it is dark, raining, snowing, or if you are in an unfamiliar area, stay below the posted limit. 

• Maintain a safe distance. Extra space allows you to stop in time if the driver ahead of you slams on the brakes.

• Keep your eyes on the road. While you’re driving, keep your phone off, don’t engage with vehicle infotainment, navigation or even climate control. Pull over, or establish settings before you begin driving.

• Stay alert. Caffeine can help, but it’s not a solution to driving when you’re drowsy. If you feel tired, stop driving, take a nap or find a hotel for the night. 

• Know your limits. As you get older, your night vision, peripheral vision, and reaction time decline slowly over time. And if you’re new to driving, your skills will need time to develop.

• Think ahead and signal early. Use your turn signals and get over early to give other drivers plenty of notice.

• Head off road rage. That means your own, and others. Let others past you, practice patience and don’t retaliate.

• Dim your lights. Turn the high beams down if you’re behind another car or a vehicle is coming your way.

• Avoid night driving. Accidents are more likely to happen at night because visibility is reduced, and because you are more likely to encounter drowsy and/or drunk drivers on the road.

If you follow these tips, you’ll be well on your way preventing collisions.  Click here to read the original article by I-CAR's Gold Class program.

KCS Teacher of the Year Honored by NC Auto Dealers Association

Jacki Lane and Tim Vaughn

The NC Auto Dealers Association has honored the Kannapolis City Schools' Teacher of the Year with a $600 gift package to the Grove Park Inn in Asheville, NC.

Jacki Lane is a STEM teacher at Jackson Park Elementary and was named the KCS Teacher of the Year last September.  Hilbish Ford General Manager, Tim Vaughn, presented Jacki Lane with the award during the Kannapolis City Board of Education meeting in June 2016.

The NC Auto Dealers Association honors outstanding teachers across the state each year by giving them gift packages to the Grove Park Inn. It is their way of thanking the teachers for their excellence and dedication to the children of North Carolina.

Hilbish Ford is part of the NC Auto Dealers Association. The dealership also supports Kannapolis City Schools by sponsoring the Hilbish Ford Teacher of the Month Award, which honors outstanding KCS teachers throughout the school year.

Everyone in KCS is extremely grateful for the ongoing support of the NC Auto Dealers Association and Hilbish Ford.

Click here to read the original story by Kannapolis City Schools.

Extreme Heat Survival Guide

Nothing’s worse than stepping into a boiling-hot car. Try these tips to cool down fast.

To Keep Yourself Cool...

Immediately turn on the AC.

It’s an age-old debate: Do you hit the AC as soon as you get into the car or wait until the engine gets going? The answer: Blast those suckers as soon as possible. But make sure you set the AC to fresh air (not recirculate, which draws heat from the interior) and adjust the air to come through the lower openings, not the upper ones; this will push the hot air out from the bottom. Then roll down the windows. Once the hot air has escaped, close the windows and open all the vents. For more on Ford climate controls, watch these videos for Ford Escape/Focus/C-MAX, Ford Fusion or Ford Focus.

Park in the shade—or make your own.

This may seem obvious, but parking your vehicle in a cool, sheltered area really can make the difference between whether you end up smiling or sizzling. Covering both the front and rear windows with a high-quality sun shade while it’s parked can also greatly reduce the heat and protect your vehicle’s interior from harmful UV rays.

Crack open the windows while parked.

The hot air in your vehicle is essentially an abundance of energy, trapped with nowhere to go, like an oven. Leaving your windows open about a half-inch will allow some of the heat to escape—which will make a noticeable difference inside. You can purchase side window deflectors that will help keep your car protected from vandals and the elements while allowing airflow.

Consider your loved ones before leaving the house.

Simple precautionary steps—such as dressing appropriately and packing cold drinks in a portable, secured cooler—can make long drives in high temperatures much more comfortable. Never leave children or pets alone in a parked car. When it’s 85 degrees outside, the temperature inside a vehicle can reach 102 degrees within 10 minutes, even with the windows cracked open, and can get up to 120 degrees within a half-hour. For the same reason, don’t leave any electronics in the car, unless you bought your gadget on Venus.

Throw in the towel.

Keep a towel in your car to give an extra layer of protection for bare legs on hot seats in the summertime. It can also come in handy as a cleanup rag whenever you need it.


To Help Your Car Beat the Heat...

Inspect your vehicle before high temperatures hit.

Just like the frigid cold, extreme heat can exacerbate problems all over your vehicle. It can cause your vehicle’s tires to deflate more rapidly, belts and hoses to crack and battery to drain. This means everything should be in top shape before the sweltering begins. Start by checking your tire pressure. It’s important to do this only when your tires are “cold”—meaning the vehicle has been parked for at least one hour in the shade—or the reading won’t be accurate. Remove the tire valve cap and place the tire pressure gauge on it firmly. The number shown on the screen or dial (depending on whether the gauge is digital or analog) is your current tire pressure. Your vehicle’s operating inflation level is listed on the tire placard, which is often located on the doorjamb. If your tire’s pressure is low, use an air pump to add air. If it’s high, release air by pressing the tire valve stem. Then recheck. Once the tire is properly inflated, replace the valve cap.

Next, examine your battery for excess wear or corrosion, which can be caused by hot temperatures evaporating the battery fluid more quickly. Corrosion can take the form of rust, cracks in the battery’s body or a white powdery substance caused by chemical buildup. Cleaning a battery can be hazardous, so it’s best to get it looked at by a Ford technician.

Heed your warning lights.

If your battery warning light—you know, the one that comes on momentarily when you turn the ignition—stays on, that means you could potentially have an alternator problem. Extreme heat and the heavy use of your air conditioner can be tough on your alternator, so if the warning light persists, have your vehicle checked at your local Ford Dealer Service Center right away. (Find out the five warning signs of a faulty alternator.)

Check the coolant.

It’s also crucial to make sure your vehicle’s coolant system is always properly filled. If it isn’t, the engine could overheat, causing your car to break down. Most new vehicles have a visible fill tank that you can open and check yourself. If your coolant is low, follow these instructions on how to refill it.

Lose weight.

No, you’re not too fat—but if your vehicle is carrying a heavy load, it can be tough on your transmission, which is already stressed from the summer heat. Also don’t forget to change the transmission fluid and filter. Check your owner’s manual, available online at owner.ford.com for the recommended maintenance schedule based on your vehicle’s model, make and year.

Protect your vehicle’s exterior and interior.

Constant, direct sun exposure can cause paint to crack and upholstery to fade. For the exterior, use sealant or wax—a good coat should protect your vehicle for the whole summer. For the interior, apply fabric protectant (but be sure to test it on a small area first) to help preserve its appearance. Now you’re ready to go out and enjoy a sunny drive.

7 Ways to Keep Your Car Chill This Summer

Ford Senior Technician Jim Twitchell answers some common AC questions—because sunny-day driving shouldn’t make you sweat.

Question No. 1: Why is my AC blowing lukewarm air?

A: Your vehicle’s cooling system can affect your AC performance. So first, make sure your car isn’t overheating. Check the level of your radiator coolant, which helps cool your engine. If it’s low, you may have a leak and should have your cooling system tested. Then look to make sure you haven’t picked up something on the road—including but not limited to a plastic bag—that is sticking to the front of the car and obstructing airflow into the vehicle.


Question No. 2: Why is my AC making a clicking or rumbling sound?

A: Anytime you hear an odd noise, you’ll want to have it checked out by your local Ford Dealer Service Center. Rumbling may indicate a problem with a bearing in either the AC system or in another area of the vehicle. Clicking may indicate that the AC compressor is cycling on and off too quickly because of a refrigerant leak. Refrigerant—not to be confused with coolant—is a gas used to make your AC blow cold and should be added only by a trained technician.


Question No. 3: I see some cracks in a hose connected to my AC system. What should I do?

A: Hoses can develop cracks over time due to age, how often you drive, environmental conditions and whether you park inside or outside. Minor cracks in a hose could be the first sign of a leak in your closed AC system. Look for signs of moisture or dirt—grime from the road often accumulates on areas of the hose where moisture is present. Have your hose checked out at a Ford Dealer Service Center.


Question No. 4: I see some small puddles of fluid on the ground. Does this indicate an AC problem?

A: What color is the fluid? If the puddle is black, it’s likely an oil leak. If it’s colorful—orange, green or yellow—the coolant may be leaking. If it’s clear, like water, the AC condenser may simply be dripping condensation. While condensation is not a problem, leaks should be checked out by a Ford technician.


Question No. 5: How do I test my AC’s air temperature?

A: Some people simply use a standard thermometer to check the temperature of the airflow. When testing, use the center register, not the side registers. Please note that the humidity level outside can dramatically affect the AC air temperature, so you may want to measure the temperature several days in a row to account for fluctuating humidity. In the end, though, it’s all about how you feel. Are you comfortable? Great. Do you suddenly sense that the AC isn’t doing its usual job? Then it’s time for a checkup.


Question No. 6: How can I get rid of the musty smell in my vehicle when I turn on the AC?

A: An odor can be caused by normal condensation that hasn’t dried out in the evaporator core of the AC unit. If this moisture sits, it can develop a musty smell. Your Ford Dealer Service Center can deodorize your AC system from within the core to eliminate the odor.


Question No. 7: How can I make my AC’s airflow stronger?

A: A dirty cabin air filter can sometimes cause weak AC flow. Air moves through this filter for both heating and air conditioning, so dust gradually accumulates and then the filter must be replaced. A visual inspection of the cabin air filter is part of Ford’s The Works Vehicle Checkup, which is generally recommended about every 5,000 miles. (Check your owner’s manual for the recommendation for your model, make and year.) The checkup includes a synthetic-blend oil change, tire rotation and pressure check, brake inspection, multi-point inspection, fluid top-off, battery test, filter check, and belts/hoses check. With regular inspection and occasional maintenance of your AC system, you should be able to cruise through summer in total comfort.

If your vehicle is in need of AC service, call Hilbish Ford at (704) 938-3121 or stop by our dealership at 2600 S. Cannon Blvd in Kannapolis, NC.

2016 Ford Fiesta Named Among ‘Top 10 Coolest New Cars Under $18,000’ by Kelley Blue Book

Ford Fiesta made the list of the Top 10 Coolest New Cars Under $18,000 of 2016, according to Kelley Blue Book’s KBB.com.

This is the sixth time in seven years that KBB has named Fiesta to the list. The uniquely designed Ford Fiesta – starting from $14,090 (excludes destination and delivery) – shows that cool and affordable really can coexist. As one of America’s most popular small cars, Fiesta offers customers a fun, dynamic car with nimble handling and a comfortable ride, all at an appealing value.

Cars that earn a spot on the KBB coolest new cars list must be fun to drive and fun to own.  Each vehicle also must be available for purchase starting at $18,000 or less, using Kelley Blue Book’s exclusive Fair Market Range as the yardstick.

“Cool sure has come a long way,” says Jack Nerad, executive editorial director and executive market analyst for Kelley Blue Book. “Our annual Coolest New Cars Under $18,000 is one of Kelley Blue Book’s longest-running lists, and it’s incredible to see all of the amazing tech features and amenities you can get on an affordable car these days compared to a decade ago.”

Available in hatch or sedan body styles, Ford’s popular small car offers a wide range of choice; from the powerful and efficient available 1.0-liter EcoBoost engine to the sporty 1.6-liter EcoBoost in the Fiesta ST. SYNC 3 – the latest Ford communications and entertainment system – is also standard, offering customers enhanced voice recognition, ultimate music streaming control and SYNC AppLink™ enabling customers to control some mobile apps while driving.

Watch Ken Block's 2016 Gymkhana Eight: Ultimate Exotic Playground; Dubai for the ultimate expression of Fiesta’s “cool factor.”

Celebrating its 40th birthday in Europe this year, the Fiesta has been on sale in North America since 2010, notching up more than 285,000 sales in that time.

About Kelley Blue Book (www.kbb.com)

Founded in 1926, Kelley Blue Book, The Trusted Resource®, is the vehicle valuation and information source trusted and relied upon by both consumers and the automotive industry.  Each week the company provides the most market-reflective values in the industry on its top-rated website KBB.com, including its famous Blue Book® Trade-In Values and Fair Purchase Price, which reports what others are paying for new and used cars this week.  The company also provides vehicle pricing and values through various products and services available to car dealers, auto manufacturers, finance and insurance companies, and governmental agencies.  Kelley Blue Book’s KBB.com ranked highest in its category for brand equity by the 2015 Harris Poll EquiTrend® study and has been named Online Auto Shopping Brand of the Year for four consecutive years.  Kelley Blue Book Co., Inc. is a Cox Automotive™ brand.

Ford's Long-Lasting Partnership with DAV (Disabled American Veterans)

Henry Ford breaking ground for DAV's new Veterans Facility.

In 1922, Henry Ford provided 50 Model T Fords to DAV (Disabled American Veterans) to help disabled World War I veterans attend the organization's second national convention.  Since then, Ford has been a loyal friend to DAV, who is the longest-lasting veteran's advocacy and assistance group in this country.  

Ford continues lending its support by donating vans for use in DAV's nationwide Transportation Network program, fueled by tens of thousands of volunteers who drive veterans to and from medical appointments across the U.S.  Ford also contributes to the organization's various scholarships and programs. 

Over the many years, DAV has never wavered in its core mission to fulfill our country's promises to the men and women who served.  We are proud to be a part of Ford's mission to stand by the nation's veterans who risked it all when they stood up for us, our country, and our ideals.

Hilbish Ford is currently offering an additional $1,000 in savings on many of our vehicles as a way to say "Thank You" to our active duty, veterans as well as our first responders in our community.  For more information about this offer, click here.

If you would like to offer your support to DAV, visit www.dav.org.

Katie Winchell's Excellence in the Classroom Recognized by Kannapolis City Schools

Congratulations to Kannapolis Intermediate School 5th Grade Teacher, Katie Winchell, for being the May 2016 recipient of the Hilbish Ford Outstanding Teacher of the Month Award for Kannapolis City Schools!

Katie Winchell is an outstanding 5th grade teacher at Kannapolis Intermediate School.  Her creative and challenging classroom activities keep her students engaged and excited about learning.

One parent praised Katie for helping her daughter who performs well, but does not always have the confidence to match. Katie has helped the student gain self-confidence with encouragement and praise for her “outside the box” thinking, highlighting it as a strength she should continue to develop.

Katie tirelessly gives her time to students in her own classroom, as well as lots of other students in the school to create an environment that is emotionally, socially and physically healthy for them. She took over the KIS Running Club when the other leaders had to step down this year. She recruited volunteers and expanded the club to include a partnership with the NC Research Campus. Fifty students registered to partner with NC Research Campus employees who, while running, have educated them on health issues, pathways to careers and much more. Katie also leads a walking club for students who are not ready to run yet. These clubs give the students an immediate peer group of students who have the same interests and will help with their transition to middle school.

We are extremely proud that Katie is part of our Kannapolis City Schools’ family, and we are and delighted to present her with the Hilbish Ford Teacher of the Month Award for May 2016. Congratulations!

Each month, an outstanding KCS teacher receives $300 and a plaque from Hilbish Ford to honor her excellence and dedication.  To nominate a teacher for the Hilbish Ford Teacher of the Month award, please complete and submit the nomination form found on the Kannapolis City Schools website.

Car Maintenance Tips: My Check-Engine Light Won't Go Off

It’s the worst when you’re driving and you realize, “Oh no, my check-engine light won’t go off!” Unfortunately this warning light is not something you can just wish away. 

Here are car maintenance tips for what to do if that light stays on—and some possible triggers that caused it, from most common to least.

1. The first thing you should do when your check-engine warning light remains lit is check the gas cap, if your vehicle has one. A loose, ill-fitting or broken fuel cap can cause a vapor leak somewhere in the fuel-tank system, says Ford senior master technician Jim Twitchell. The Environmental Protection Agency has mandated that fuel-tank systems must be sealed, because as gasoline evaporates, it releases hydrocarbons into the air as contaminants, Twitchell explains. “Any break in that seal can cause a system warning light to be set.”

2. If adjusting your gas cap doesn’t do the trick, you’ll need to take your vehicle into a Ford Dealer Service Center to be checked. The check-engine light is activated when the engine’s computer has detected a code signaling that something is wrong; your service technician has a special tool to read the code and pinpoint the problem. If your state has a smog-check requirement, your vehicle will automatically fail the test if the check-engine light is on, notes Twitchell. So before doing a smog test, be sure to take care of any issues that would trigger this light. Besides a loose gas cap, other problems that could activate the check-engine light are:

• Damaged spark plugs, wires or coils. Spark plugs, wires and coils can be harmed by pressure-washing the engine (don’t force pressurized water into any wiring, fuse boxes, etc., under the hood, Twitchell advises) or by rodents gnawing on wires. That’s right: On cold evenings, your warm car is inviting to rats and mice, especially if you park near rodent food sources (such as garbage cans), or prime rodent nesting areas, such as ivy or other heavy groundcover. 

• Thermostat issues. Your check-engine light can come on if your vehicle’s thermostat detects overheating or if your car isn’t getting up to the correct engine temperature in the proper amount of time. 

• Malfunctioning catalytic converter. The catalytic converter cleans the exhaust coming from the engine before it’s released into the atmosphere. “The insides of the ‘cat’ may crack and/or come apart over time, and this can prevent these exhaust gases from getting out,” Twitchell explains. In addition to the warning light, you may notice a reduction in power and sometimes a rattling noise.

• Faulty mass airflow sensor. This sensor reads the amount of air coming into the engine. Either too much or not enough air can cause the check-engine light to come on. “The mass air sensor measures how hard the engine is working and calculates the load,” says Twitchell. A dirty or torn air filter can lead to problems with the sensor. “The seals keep dirt and other foreign elements out of the mass air sensor. Choosing a cheap replacement air filter can lead to an expensive repair down the road.”

• Malfunctioning oxygen sensor. The oxygen sensor measures the oxygen coming out in the vehicle’s exhaust. This information is used by the engine’s computer to determine how long the fuel injector stays on, and a damaged sensor can activate the check-engine light. (Twitchell points out that the oxygen sensor fails much less often in newer cars, so if your vehicle was built within the past five years, this is less likely to be the cause of the warning light.)

• Faulty exhaust gas recirculation valve.This valve takes exhaust gases and puts them back into the engine’s combustion chamber. If this valve becomes stuck either open or closed, the result can trigger a check-engine light. (Newer vehicles usually don’t have this valve.)

The most important thing to remember: Don’t ignore your check-engine light, because if you wait too long to have your car checked, you risk erasing the engine codes, which makes it more difficult to diagnose the issue. Once you fix the underlying problem, the check-engine light should go off. It’s as simple as that. 

How to Drive in Heavy Rain

What to Do If You Encounter Torrential Rain on the Road

Extreme weather conditions can happen when you’d least expect it, so here’s how to be prepared in the event of torrential rains.

Ideally, you should try to avoid driving in heavy rains. Know your local weather broadcast channel (pre-program it to your radio now), always listen to the forecast and pay attention to thunderstorm warnings issued by the National Weather Service before you head out on the road. But if it’s unavoidable, here are some tips for driving in heavy rain.

Slow Down
The first thing you should do is slow down. This will give you more control and more time to react, which is good because you will need both. When it’s raining heavily, the road becomes more slippery, and visibility is limited.

The Start of the Storm Can Be Dangerous
When the rain first starts, moisture mixes with the oil on the road and makes everything slippery and dangerous. Heavy rains will eventually wash the oil away—but that’s when you have to worry about hydroplaning, which is when your car loses contact with the road and almost feels as though it’s floating.

Hydroplaning? Take Your Foot off the Gas
If you find yourself hydroplaning, keep calm, take your foot off the gas and steer in a safe direction. Avoid hydroplaning by slowing down, turning off cruise control and avoiding sudden braking and turns.

You’re more likely to hydroplane on non-grooved asphalt roads than ribbed concrete —particularly if there are tire ruts worn into the asphalt. Also avoid any areas on the road where deeper water collects.

Do Not Attempt to Drive Through Deep Puddles
Puddles can hide potholes, so try to drive around them. Additionally, stay mindful of vehicles in adjacent lanes.

Do not drive in areas that are flooded or have moving water. Deep water can wreak havoc on your electrical system and engine. As little as a foot of water can float some vehicles, and two feet of rushing water can sweep vehicles away, including SUVs and pick-ups.

Turn On Your Headlights
With heavy rain comes dark skies, so turn on your headlights. Don’t use your high beams though, because the extra light can refract against the droplets and could distract drivers.

Flip on Defrosters and Set AC or Heat to Fresh Air
Flip on your defrosters to reduce fog and set your air conditioner or heater on the fresh-air setting instead of recirculate.

Keep Your Distance
The spray from trucks or large vehicles can also obscure your vision, so keep your distance or try to pass them if you get an opportunity to safely do so.

Head for Higher Ground
Look for higher paths to drive on. If it gets too harsh out there though, don’t risk it: Find a safe place on higher ground—away from tall, isolated trees and poles in case there’s lightning—and pull over to wait for the rain to pass.

Be Prepared
You can help prep your vehicle by making sure your headlamps, wiper blades, brakes and tires are always properly maintained.

Stay safe!

Top 5 Car Care Tips for Spring and Summer Travel

With summer just around the corner, spring is a great time to make sure your vehicle is geared up for those summer road trips you’ve been looking forward to taking. Make sure your car is ready to roll this summer by checking out our top five car care tips.

1. Maintain engine efficiency with an oil change.

When you think of vehicle maintenance, one of the first things that comes to mind is probably changing your oil, right? Well, regularly scheduled oil changes are a big deal when it comes to the well-being of your engine, because keeping a well-oiled motor lubricates the engine’s moving parts and allows it to function efficiently. It also helps filter debris and prevent the motor from overheating.

Ford advises that if you drive a vehicle of model year 2008 or newer, you should change your oil every 7,500 miles or every six months (whichever comes first). If your vehicle was made in 2007 or before, it’s recommended that you get an oil change every 5,000 miles or every six months. 

2. Measure tire pressure to ensure a smooth ride.

Nothing knocks a summer road trip off course like a flat tire. Make sure your wheels are in good shape all year long by checking your tire pressure regularly. A tire gauge is a great tool you can use to do this easily, but keep in mind that recommended tire pressure can vary depending on the weather and vehicle. 

Click here to see Service Manager Tommy Moore’s tips for checking tire tread using a penny!

3. Inspect your brake system for passenger safety.

Making sure your brakes are in good shape is important no matter what season it is, but it’s crucial when traveling longer distances than usual. Keeping up with the maintenance of your vehicle’s brake system is paramount for ensuring the safety of your passengers and yourself, as well as preserving the condition of your vehicle overall. Make sure you’ve had your brake pads, rotors, and fluids inspected before hitting the road for vacation.

4. Replace your air filter for a smooth ride.

If your engine isn’t running smoothly, it’s going to be a bumpy ride, whether you’re trekking cross-country or just making your morning commute to work. Keep your engine free of dirt and other harmful debris by keeping a clean air filter. For many Ford engines, it’s recommended that you change air filters every 30,000 miles.

5. Have your car battery checked before hitting the road.

It’s probably not too much of a stretch to say that most people would not head out on a road trip without charging their cell phone first, right? Your car battery isn’t quite the same thing, but you won’t get very far on a battery in poor condition.

When a car battery gets low on charge, you may start noticing signs like your car taking longer to start, the dimming of interior lights, or the appearance of your check engine light. Skip the hassle this summer by keeping an eye out for these warning signs and having your battery checked before you head out on any road trips.

Before you hit the road for vacation, be sure to get your vehicle the maintenance it needs to keep you from making any unnecessary detours. 

Get The Works!

We are giving you the chance to save big on a premium vehicle maintenance program, The Works, so you can get your car ready for the road this summer in only one visit. For just $39.95, you get a complete vehicle checkup including a synthetic blend oil change, tire rotation and pressure check, brake inspection, Multi-Point Inspection, fluid-top off, battery test, filter check plus belts, hoses check, and more.

All you need to do is ask for The Works! Click here to conveniently request a service appointment online or call our Service Center in Kannapolis, North Carolina at (877) 843-6193 and one of our friendly customer service representatives will get you started!

Ford Only Automaker on Ethisphere Institute's List of 2016 World's Most Ethical Companies

Ford Motor Company is the only automaker named a 2016 World’s Most Ethical Company® by Ethisphere Institute – a distinction that comes as ethics in business increasingly affects customers and their purchase decisions.

“This honor celebrates our employees who are committed to doing the right things and making the right choices,” said Bill Ford, executive chairman, Ford Motor Company. “Ethics and corporate citizenship are the foundation of what drives us to make people’s lives better.”

This marks the seventh consecutive year Ethisphere Institute has named Ford a World’s Most Ethical Company.

Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, honors companies with top ratings in five categories – ethics and compliance, corporate citizenship and responsibilities, culture of ethics, governance and leadership and reputation.

For decades, Ford has recognized the importance of strong corporate citizenship and how that ties to success and building the company’s reputation. More than half of respondents to the 2016 Harris Poll Reputation Quotient said they learn more about a company before deciding to do business with them. More than one-third decided not to do business with a company if they perceive the business has a negative reputation.

“Ford understands that trust is the cornerstone of everything it does, and their commitment to being an active part of a global community helps explain why they are the only automaker Ethisphere has recognized every year since 2010,” said Timothy Erblich, Ethisphere’s Chief Executive Officer. “Being honored for the seventh time is no small achievement. Congratulations to everyone at Ford for being recognized.”

Click here to see why Ford was named World's Most Ethical Company in 2016.

To view the complete list of 2016 World’s Most Ethical Companies, visit http://ethisphere.com/worlds-most-ethical/wme-honorees/.

In addition to this honor from Ethisphere Institute, Ford has received additional honors, including:
Forbes 2015 America’s Best Employers (133)
Human Rights Campaign 2015 Corp. Equality Index – 100 percent
Fast Company 50 Most Innovative Companies
Universum 2015 U.S. Most Attractive Employer – Engineering (18)
Universum 2015 World’s Most Attractive Company – Engineering (15)
Fortune Change the World List
Fortune World’s Most Admired
LinkedIn 100 Most InDemand Employers
Forbes Best Companies for Work-Life Balance

Kannapolis City Schools names Adam Caskey as Hilbish Ford Teacher of the Month for January

Adam Caskey is an outstanding 2nd grade teacher at Forest Park Elementary School in the Kannapolis City Schools system. He sets high standards for each of his students, giving them encouragement while also challenging them to achieve their personal best. Adam values each child’s ideas and provides a nurturing classroom environment for his students to learn and grow. His classroom is a community where his students engage in group activities and indoor educational games. In addition, he creates a sense of excitement among the students by giving leadership roles with jobs in the classroom, from being line leader and bathroom monitor to class electrician and botanist. One parent described Adam as dependable, respectful and professional. She said that “teaching comes naturally to Mr. Caskey” and that she is thankful her child is in an environment where she can thrive to her fullest potential.

We are extremely proud that Adam is part of our Kannapolis City Schools’ family, and we are delighted that Hilbish Ford is honoring his excellence with the Hilbish Ford Teacher of the Month Award. Congratulations!

How to Maximize Your Ford's Fuel Economy While Driving

You may think that your vehicle’s fuel economy is set, based on its combined MPG rating.

 

But did you know that how you drive, as well as how you maintain your vehicle, can make a big difference in your vehicle’s fuel consumption?

 

Use the following tips to help maximize your fuel economy while driving:

 

Drive smoothly

Aggressive driving wastes fuel—especially while driving at highway speeds. So accelerate smoothly, brake softer and earlier, and stay in one lane while it’s safe to do so. Not only do these driving techniques save fuel, they can also prolong the life of your brakes and tires.

Slow down

Speeding wastes lots of fuel. Your fuel mileage usually decreases rapidly at speeds above 50 mph. That equates to paying an additional 26 cents per gallon for every 5 mph above 50 that you drive.

Only use A/C on the highway

Your fuel economy drops when you use the air conditioner at low speeds—by up to 15%. So if it isn’t too hot, turn off the A/C around town, and roll down your windows instead. However, at 55 mph or higher, using the A/C is preferable to open windows for two reasons: Your vehicle has much lower wind resistance with the windows closed. And because the engine makes more power at higher revs, it’s able to run accessories like the A/C compressor more efficiently.

Remove the rooftop carrier

Your vehicle was designed for good aerodynamics—but attaching a huge carrier or bike to the roof adds more wind resistance. So if you spend lots of time on the highway or are planning a long trip, try to transport extra items inside the vehicle, or attached to the rear. Washing and waxing your vehicle can actually lower wind resistance too.

Remove excess weight

Carrying around an extra 100 pounds in your trunk or back seat can reduce your mileage by up to 4%. To travel as light as possible, keep only the most important items (like an emergency kit, jumper cables, a small toolset, and a small jack) in the vehicle.

Keep the convertible top up

As much fun as your convertible is, you should put the top up during highway trips. You’ll have less wind resistance, less turbulence, and a better hairdo.

Keep the windows and sunroof closed

Take advantage of mild weather by leaving the A/C off, using vent air, and keeping the windows and sunroof closed. You will have less drag, and better fuel economy.

Use cruise control

Activating your cruise helps you save fuel in two ways: It keeps you from mindlessly driving at faster—and less fuel-efficient—speeds. And it maintains a constant speed, and won’t use additional fuel while accelerating.

Note that many modern vehicles will let you monitor your miles per gallon while you’re driving. Try to set your cruise control at your vehicle’s most fuel-efficient speed, as long as it’s at or below the legal limit.

Stay in gear when stopping

While shifting into Neutral and coasting to a stop sounds like it would save fuel, the opposite is true: Many modern fuel-injected vehicles go into a “fuel cutoff” mode when the engine senses that the vehicle is in gear, the rpm is above idle, and the throttle is closed. Shifting to Neutral may cancel that mode, so keep it in gear.

Turn off the engine while waiting

If your non-hybrid vehicle is safely parked, and will be stopped for more than a couple of minutes, turn off the engine. This is even more effective if your vehicle is powered by a large 6- or 8-cylinder engine, as they typically will waste more fuel at idle than smaller engines.

Combine trips

Your engine is more efficient when it’s warmed up. Many short trips that start with a cool engine will use more fuel than a single, longer trip. So when you have to drive for errands, get as many accomplished as you can in one trip to maximize your fuel economy.

 

Get more tips about going further in your Ford by visiting www.hilbishford.com.